CaseWare Australia & New Zealand’s COVID-19 Response

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The Management Team at CaseWare Australia & New Zealand are monitoring the situation and responding as circumstances require or information becomes available. Updates will continue to be posted to this blog item.

The health & well being of our staff are key – our policy & actions to date

To minimise the chances of staff being infected we are asking those who are not well to take personal leave or work from home and are providing the opportunity for all staff to work at home from Monday 16th March to reduce the chances of infection travelling to and from the office. We also have extra sanitization processes in place at our offices and working with all staff on best practice for personal hygiene.

We are well placed to continue business as usual for our customers

At CaseWare Australia & New Zealand our business uses technology that is totally cloud based and we have many years of experience working remotely with customers, colleagues and CaseWare International. This week we have reviewed the ability of all staff to work from home and provided additional support or equipment if required.

As a result, we believe we will be able to maintain our normal level of support for all customers during our standard support hours of 8 am to 6 pm (AEST) or the equivalent.

Customer Service can be contacted as normal at:

Phone: +61 3 9660 4688

Email: support@caseware.com.au

Web chat: www.caseware.com.au

Sales can be contacted as normal at:

Phone: +61 3 9660 4680

Email: sales@caseware.com.au 

Web chat: www.caseware.com.au

Changes or updates will be posted to this blog.