
Our Team
Introducing the Caseware Team
Working remotely, but still delivering quality software & service!
Established locally in Australia in 1995, Caseware has been working in and around the audit industry for almost 30 years. We’ve got a reputation for industry compliant, quality software and great service and our team works closely to deliver on our values and service to continue to enhance serving the needs of professional accountants and auditors.
The Directors
Caseware Australia Directors include Craig Waldon, General Manager & Justin Dobbyn, Operations.
Customer Service Team
This is a multi-talented and cross-skilled team, as they all answer customer technical queries as well as often conduct our online training courses. And, when the development team need some more resources, they also help out with technical product development tasks. If you contact our Customer Service team (+61 3 9660 4688 or via email support@caseware.com.au) you’ll end up speaking to one of these beautiful people.
Product Managers & Developers
This team works diligently to ensure that product compliance and usability are included in any updates to software or new products that emerge from these talented individuals. Most of these characters have been working for Caseware Australia & New Zealand for a significant number of years – almost due, or long past, a long service leave anniversary!
Business Development & Administration
If you’ve got a non-technical query or issue, these are the people that will be on the other end of the telephone, or answering your email! Fabulous customer service is the name of the game for this group!

Robyn Collins
Administration Manager